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Guest Feedback

From:
Sent: Tuesday, October 23, 2012 5:37 PM
To: Rhino Travel Agency
Subject: Thank you

Dear Raj,

Thank you for excellent service and your help has make our trip a memorable one. I highly appreciated your help to suggest the best route and hotels for our group of friends.

I definitely will recommend your services to my friend and hope to go back to Nepal in the near future!

Thanks a lot!!!

cheers,
Wylie
from Hong Kong.

From:
Sent: Monday, October 08, 2012 10:42 AM
To: Rhino Travel Agency

Subject: Namaste from Beirut City!

Namaste Raj!!!
Sorry it took us so long to write back about our traveling experience, we are full of stories and memories from the Nepal trip but we were just busy settling back to our hectic life back home (almost an impossible task!)

So… we are just writing to say THANK YOU VERY MUCH for organizing such a wonderful trip!
Everything was just perfect from hotels, to transport (with dear Tapa Dai!), to tours & tour guides. All was just perfectly planned and up to expectations!

Chitwan, Kathmandu, Pokhara and the trek in Annapurna were all worth it and we enjoyed every single minute of it- the safari in Chitwan, the temples in Kathmandu, the world peace pagoda in Pokhara, the sunrise around the Himalayas were all major highlights of the trip. As to the trek, we loved the trail and the views. Our guide Hom was so patient and helpful and carefully listened to our requests/concerns at all times. The tea house we stayed at first day (Milan hotel) was amazing and exceeded our expectations!
The only comment we would raise about the overall itinerary is Nagarkot as the trip there for just an overnight to see a sunrise was not worth it especially that the view was not clear on that day but even if it was, we don’t feel it’s necessary when you have the gorgeous trek and Pokhara sunrises/views!
We were really impressed with the guides we had and how they took care of us- please pass our regards to Mongol, Hom & Ganu, Sundar and all our guides!

I also would like to take the chance to thank you Raj personally for all your attention and patience while we were planning the trip together. We both know you spent a long time writing email and helping us put the plan together but also answering our questions on the smallest detail of the trip! This was definitely key to the success of the trip I guess!

Also thank you for the hearty welcome and goodbye, this is the first time we travel to a country and get greeted at the arrival and departure with authentic local gifts! Really appreciated this gesture and the welcoming attitude and friendliness of all Nepalese in general!

Once again, it has been an amazing journey to an inspiring country. Thank you and the Rhino team for all the help.

Take care,
Rana, Neemat & Tarek.

From:
Sent: Sunday, July 22, 2012 8:43 PM
To: info@adventuresnepal.com
Subject: Feedback

We have just returned from a 7-day trip around Nepal arranged by Rhino and I am writing straightaway to say thank you so much for organising and supporting the most fantastic trip. You took my original suggestions and then offered the perfect itinerary for a trip that was 10 times better than I had imagined - taking us to the most beautiful places, arranging the most exciting activities and booking great hotels. We even saw the Vice-President of Nepal!

In addition the personal service and support that Raj provided and the two friendly, safe and courteous drivers and our informative guides made us feel so welcomed and secure. You were very patient, very flexible but above all you really know how to anticipate and exceed your guests' needs. I can't thank you enough and I can't wait to return. I shall be recommending you to all my work colleagues and friends and if you ever want me to give a personal recommendation to any one else, please feel free to pass my details to them.

Here's a few photos of us too!

Thanks once again.
Peter Fraser

From:
To: Rhino Travel Agency (P.) Ltd.
Sent: Friday, June 15, 2012 1:35 PM
Subject: Nepal Tour Feedback.

Hi Raj,

I finally found some time to write this. My life in New York has been extremely busy, and I miss Nepal a lot. I won't be writing too detailed, but I just want to give you feedback on which parts I liked, and what I think can be done better. I've broken down the feedback by day. I hope this helps you continue to improve your business.

Day 1 - Kathmandu: This was fun, and we enjoyed the tours a lot.

Day 2 - Nagarkot: We enjoyed Nagarkot as well. It would have been nice to have some more guidance on what to do there, but my cousin and I ended up figuring out the way to Changu Narayan Temple by asking local people, and we had a fun time trekking there, and we met a local kid who talked with us for a while and even drove us back to the hotel.

Day 3 - Bandipur: This might be my favorite part of the trip. I felt like everyone in Bandipur was my friend. The Old Inn was absolutely awesome, and Shankar (local kid) spent the whole day with me trekking up all kinds of hills to see stuff, talking to me about his life, and learning about me. We had such a good time, he even introduced me to his friends, and by the time I was leaving, I felt really sad to go, since I was leaving everyone behind. I wish I could have spent some more time in Bandipur.

Day 4 & 5 - Chitwan: There were a lot of interesting things to see in Chitwan, and we enjoyed seeing and taking pictures of animals. I especially enjoyed the elephant baths. The electricity going out was a bit of a nuisance, but I understand that that is just the way things are there. On the jeep safari, there was less to see than usual, since it was very hot out and the animals were hiding, so I overheard the driver and safari guide discussing that they'd like to stop somewhere to pass time (I was able to understand the Nepali...). We ended up stopping at a field and spent a good 30 minutes not doing anything there in the summer heat. I think it would be better to just skip that part and end early if we're done seeing the interesting stuff... no need to stop somewhere unless we have a good reason. Aside from that, we enjoyed the jeep safari. The elephant, canoe, and walking safari were great, and we had no complaints about those. They were a lot of fun. One small issue Asad and I had while staying at the Jungle Safari Resort is... we don't eat much. So, when we went to eat, we were given very large portions of food, and we felt very bad when we weren't able to finish even half of it. It would be nice if they would accommodate requests for less food, or even better, if they gave us some amount of choice on what to eat.

Day 6 - Lumbini: Lumbini was mostly fun. The hotel we stayed at was completely empty. When I wanted to go to town, the hotel guy even offered to take me on his motorbike, which was very nice of him. The tour guide was very nice, and he even took us to some of the more restricted parts of the temples, which was nice of him. Aside from the weather being hot, and the mosquitos, and the strikes, we enjoyed Lumbini.

Day 7 - Pokhara: Pokhara is a nice city, but Pokhara Grande is too far away from the fun part of the city. The other guests staying at Pokhara Grande were mainly business-people, not tourists. As a tourist, I enjoy meeting other tourists from other parts of the world, and I want to be in a place that lets me enjoy the place I'm vacationing. I don't think Pokhara Grande is a good place for tourists to stay (but it's probably great for business). Asad and I had a MUCH, MUCH better time at Temple Tree Resort, and we suggest that you use Temple Tree from now on. Temple Tree was our favorite hotel out of all of Nepal.

Day 8,9,10,11,12 - Trek: I personally loved this trek. It was so much fun, and Sundar and Santos were a lot of fun, too. My cousin, who isn't in as good physical shape as me, had a lot of trouble, but that's my fault, since I wanted to trek, and I didn't ask his advice before asking you to add it to the itinerary. My feedback: the trek was wonderful, and I would love to trek with Sundar and Santos again someday. Next time, I won't bring my cousin along.

That said, I do have one small feedback for Sundar. In Ghorepani, he had a long talk with me and Asad, and he said he had had this talk with some Israeli trekkers as well. Asad and I were very confused after this talk, and we would suggest that he not have this talk with other tourists in the future. I'm sure there were wonderful intentions going in, but we don't think it was necessary, and it might confuse some less laid back tourists.

Day 13 - Pokhara: Asad and I had a great time checking out local shops on our own, and we had a much nicer stay as well, since we were in Temple Tree. The tour was mostly interesting as well, but we felt that the two museums were not worthwhile. In all, we did: Seti River, Bat Cave, Shiva/Waterfall cave, Ghorka Museum, and Mountain Museum. If I could repeat that day, I would skip the two museums and instead maybe go to the stupa above the lake. As a tourist, my goal is to see the country. I can read about the people, mountains, and history on the internet (with pictures), so I would prefer to skip any museums in the future.

Day 14 - Kathmandu: This was a nice and easy day. I think the garden we stayed at was more suited to couples, but aside from staying in a hotel, I think it was probably the best solution.

Also, I just want to add that our driver, Vinay, was wonderful. He was always very careful around strikers, and he completely saved our vacation by navigating through their checkpoints without making us get stuck anywhere.

Thanks,
Shoaib

From:
Sent: Saturday, 09 June, 2012 5:36 PM
To: Rhino Travel Agency (P.) Ltd.
Subject: NAMASTE!!

Dear Raj,

Haven't you packed yet? :)

We had missed you and Anaal already in the airport.

I'm sure you have had great moments with us, specially with openeyes while we were dancing at Tapoban. You can laugh for a month. ;P

I agree with you about the group, they were awesome with alittle complaining and nagging attitude, but they were lovely. They were verykind and encouraging to me, and I miss them a lot these days. You and Anaarwere our heroes. You are so shy, kind and trusty that we did not have anyworries when we were with you.

I think Annar is a perfect leader. I've told him in person thathe is always handling everything while he seems so calm and relax. He is very intelligent,helpful, supporting, funny and calm at the same time.

That was a pity that you could not be with us in Chitwan andPokhara. We missed you there. When we were coming back to Kathmandu andeveryone were sad, we told each other: "This is not that bad, at least weare going to see Raj again."

And of course I'll always remember the memory of rafting, thetime you chose such a difficult path in the cliffs that I was almost dying therebecause I listened to you and Ali and the others did not. ;P

So, I believe we have many many good memories together.

Thank you for the Cds. They are very pleasant.

Yesterday some of us had a meeting together in the park to exchange photographs and I noticed everyone of them is so excited about "ReshamFiriri". They are practicing it. And Guiti is going to ask you about English translation of the song.

Thank you for encouraging me to dance and sing.

And remember, the world is too small, one day I'll find youagain and I'll kill you for laughing at my meditation dance :)

My English is perfect I think(I know it's awful), but you are going to understand it because we are goodfriends, and good friends understand each other with no means.

So go now and pack.
Hope to see you soon,
Your good friend from Iran.

Farnoush

From:
To: Rhino Travel Agency (P.) Ltd.
Sent: Thursday, May 26, 2011 11:57 AM
Subject: hello

Hi Raj,

Now that we are home and over our jetlag, Hrant and I would like to thank you again for all your hard work in making this trip a memorable one for us. You are a hard working person and I am sure with your calm and likable personality, you will reach to much higher places in your career and in your life. Good luck in all your endeavours and hope to meet again some day soon.

--
Loretta Karakas

From:
Sent: Saturday, May 05, 2012 10:40 AM
To: Rhino Travel Agency P. Ltd.
Subject: Re: Inquiry About Package Tour : Honeymoon Tour in Nepal

Dear Rajkumar,

Thanks for your mail. Mr. & Mrs. Chandrakar, reached Delhi by 04/05/12 time 2030hrs. They were very very happy for the trip and very much impressed by your hospitality.

They enoyed a lot and given very very nice feedback. They were amazed and enjoyed a lot your hospitality.

Thanks a lot to make the trip unforgetable for them. Thanks a lot to help them financially. Probabily Monday 07/05/12 they will deposit the amount borrowed by you.

Thanking you once again for such a nice and extraordinary arrangement.

with best regards,
Ashish Cahndrakar

From:
Sent: Thursday, April 26, 2012 3:36 PM
To: Rhino Travel Agency (P.) Ltd.
Subject: NAMASTE!!

Dear Raj
Thank you for your email and your interest for the members of our group (Ecological Movement of Patras, Greece). The images that are imprinted in our mind from your beautiful country, remain strong and very exciting. The impressive temples and cultural monuments reveal an ancient culture, different from ours, but also similar as closely connected with nature and life.

The natural environment was really beautiful, gifted by the unique mountain range of the Himalayas, with picturesque lakes such as Fewa, impressive rivers like Trisouli and traditional mountain villages like Dhulikhel.

A unique experience for us was the trekking from the temple Namobuddha to Dhulikhel, when we experienced moments of authentic Nepalese countryside and the warm atmosphere from the residents of small villages. Also our stay in Chitwan National Park and the activities we had there, gave us the opportunity to discover the rich flora and fauna and also to see the care of local residents for their natural environment.

As our member have traveled the last 20 years, in many parts of the world, we believe that Nepal is one of the most attractive travel destinations in the world since combines civilization, nature and wonderful people!
We also want to note the very good organization of our trip from Rhino Travel Agency and the excellent cooperation we had with his tour manager, Raj. The program and the activities were properly selected, the hotels quite well and the staff coach very helpful. We want to thank especially our guide Anal for the information that gave to us and the care for the group, during our stay to Nepal.

You have the greetings from the 28 members of our group ( we will meet next week to see photos and remember the beautiful moments we had to your country.
NAMASTEEE!

George Vasilakopoulos,
Group leader

From:
To: Rhino Travel Agency (P.) Ltd.
Sent: Monday, April 20, 2012 1:35 PM
Subject: hello

Hay Raj

We had a great time, thanks very much for your help. All the tour guides were very welcoming and helpful and spoke good english.

We will definitely be inclined to recommend your agency to our friends who come to nepal, thanks.

Regards,
Qing Yuan (QY) Zhou
Energy & Resources
RBS Global Banking & Markets
Office: +852 3988 7030 | Mobile: +852 6280 7133

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